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  AVAYA 4621SW Central System one-X Quick Edition IP Telephone 700387830
  AVAYA one-X Quick Edition 4621SW IP Phone
AVAYA 4621SW
one-X Quick Edition IP Phone

 
List Price: $585.99
Your Price: $549.99
Sale Price: $464.99
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Product Code: 5-A0001

CPS Extended Service Plans

2 Year Parts & Labor [TEL2-750] [Add $79.95]
3 Year Parts & Labor [TEL3-750] [Add $90.95]
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Description Technical Specs Extended Information
 
Avaya one-X Quick Edition Overview The Avaya one-X Quick Edition Phone System delivers intelligent communications to very small offices, small offices and branch offices of larger corporations. SIP-based peer-to-peer technology means set-up is simple, with powerful options to customize. Quick Edition delivers business class communication features including voice mail and auto-attendant and rich call management features including Call Forward, Conferencing, Park, Page and Retrieve to create a professional business image. Quick Edition can connect multiple remote branches and enables central management. Now, as an added benefit, even small offices can equip home workers with the same features they have in the office. Avaya 4621SW Central System IP Telephone The Avaya 4621SW IP Telephone is an innovative telephone that gives you access to the World Wide Web while offering the latest features and applications. The 4621SW is cost effective and provides a large screen graphic display, paperless button labels, call log, speed dial, 24 programmable feature keys, web browser, and full duplex speakerphone. The large display area allows up to 12 application-specific buttons to be presented and labeled at one time. Additionally, 12 Line/Feature buttons, 4 softkeys, and other fixed buttons provide access to powerful capabilities such as:

  • Call Server-Based Features
  • Speed Dialing
  • Call Log
  • WML (Wireless Markup Language, a Web development protocol) browser providing access to Web sites tailored specifically for devices with smaller display screens like cell phones and Personal Data Assistants
The 4621SW also supports the new EU24BL (backlit expansion module) and also includes a 2 port Ethernet switch. The 4621SW can run either the H.323 protocol, for integration with traditional Avaya IP Telephony Servers and Gateways, or the SIP protocol, for support of SIP Communications Servers such as the Avaya SIP Enablement Services (SES) Rel 3.0 Solution. In addition to these features and applications, the 4621SW provides a robust menu of options to customize your phone preferences. Your telephone display area coincides with how your System Administrator sets up the Line/Feature buttons. The 4 softkeys assist you in using 4621SW applications and features. The 14 standard (labeled) buttons assist in telephone operation and call handling. The telephone has an adjustable stand that moves to optimize your viewing position via the button on the back. Your 4621SW IP Telephone uses Phone Feature buttons, Line/Feature buttons, and Softkeys to allow you maximum flexibility in phone operation and application usage. Two new phone feature buttons are Phone/Exit, used to exit call server-based features and restore the Phone screen to the display, and Options, used to define settings, personalize your phone, and troubleshoot certain functions. All applications appear in the display area, accessed by the softkeys appearing below the display. Benefits of SIP Session Initiation Protocol (SIP) builds on the benefits of IP by adding intelligence to business processes and providing both users and enterprises with better control over their communications. SIP supports any form of real-time communication regardless of whether the content is voice, video, instant messaging, or a collaboration application. Additionally, SIP delivers presence: an application that lets users inform others of their status, their availability, and how they can be contacted—before a communication session even begins.
 
Features
  • Large Graphical gray-scale display (168 x 132 dots)
  • Integrated Switched ports for connection of PC
    • Auto-negotiation provided separately for each port
    • Full Duplex Ethernet connectivity
    • 802.3 Flow Control on full duplex ports
    • Supports VLAN
  • Full Duplex Speakerphone with acoustic cavity for improved sound quality
  • 7 position adjustable Desk Stand - Wall Mountable with included desk/wall mount stand.
  • Integrated Headset Jack
  • Multiple language support built-in
    • English, Portuguese, Dutch, German, Japanese, Russian, French, Italian, Spanish, & Chinese
  • Support for Simple Network management Protocol (SNMP) version 2
  • DHCP client and Statically (Manual) Configurable IP Addressing
  • Multiple power options
  • 10/100 Base T Ethernet connections.
  • Downloadable Software for future upgrade capability
  • Hearing Aid Compatibility
  • Voice media encryption using Advanced Encryption Standard (AES)
Business Benefits
  • Simplicity - Avaya one-X Quick Edition is simple to set up, configure and use. Adding additional phones is as simple as connecting them to the network. This built in simplicity facilitates rapid installation and reduces office set up costs.
  • Low Total Cost of Ownership - With no centralized equipment to purchase set up or manage, the total cost of ownership of an Avaya one-X Quick Edition solution is lowered.
  • Reduced Access Fees - Routing voice traffic over the WAN or internet, using SIP based trunking can significantly reduce PSTN charges.
  • Business Continuity – SIP based Peer to Peer technology eliminates the single point of failure of traditional hub and spoke systems. Each Quick Edition phone backs up the others' features, so if one telephone fails the others continue to work.
  • Investment Protection – Should business needs change, in the future Quick Edition phones will be upgradeable to more advanced Avaya solutions such as IP Office or Communication Manager.
  • Disaster Recovery - Quick Edition's speed and simplicity of set up is proving valuable in disaster recovery and temporary office environments.

Call Park, Page and Retrieve
The call park-retrieve feature allows users to park an active call, page to alert someone else to take the call and allows the call to be retrieved from any Quick Edition Telephone on the network. A one-X Quick Edition network can support up to 20 parked calls. Each parked call is given an ID and presented with the duration that the call has been on hold.

SIP Trunking for SES / CM Connectivity
SES-CM Connectivity provides the ability for an Avaya one-X Quick Edition equipped small branch office to connect to a headquarters site over the Wide Area Network. This provides as ideal branch solution for an enterprise served by a Communication Manager (CM) and Converged Communications Server running SIP Enablement Services (SES). Connectivity between SES/CM and one-X Quick Edition is based on standard SIP signaling without proprietary extensions. Many telephony features between a SES/CM enterprise and one-X Quick Edition system are supported. SES licenses are required to connect to the one-X Quick Edition system.

SIP Service Provider Connectivity
To support SIP interoperability, the Quick Edition IP telephones on may be connected to the service provider's network directly, or through a Network Address Translation (NAT) device such as a VoIP gateway or router. Avaya is actively testing and validating interoperability with many SIP service providers.

Service providers and BusinessPartners can use Avaya one-X Quick Edition Peer-to-peer Voice over IP solution to gain a competitive advantage in the small business communication VoIP Market. The Quick Edition solution provides service providers with a unique way to address the small business market delivering increased customer value,  higher margins, operational cost savings, and new revenue opportunities.

Teleworker
The Teleworker feature extends the one-X Quick Edition network to any location that has high-speed access to the Internet. Quick Edition allows workers at remote offices to have access to features and services that are available to everyone who uses the one-X Quick Edition system. When the user installs the Telephone remotely, the Telephone must be connected to a computer, network, or high-speed modem that has high-speed access to the Internet.

After Teleworker mode is enabled, the Quick Edition telephone becomes a Teleworker client and can be given to a user who works in a remote office, from home, or anywhere else that has a connection to the Internet. Provides enterprise quality experience for remote workers - at home or in remote branches.

Note: To use the Teleworker feature an external VPN appliance is required.

Enhanced Voicemail
This new voice mail enhancement feature provides one-X quick Edition users with the ability to attach a voice mail message to the email-notification feature providing users with a single inbox for both Voice mail and email. The email message will contain notification information including CLID, date and time, and duration of the message. The voice mail messages will exist on the phone and a copy will also be delivered in .wav format to the user specified address so users can listen to voicemail from email when away from their desk.

The information associated with the call is sent to a Simple Mail Transfer Protocol (SMTP) recipient. Specifically, SMTP is used to send email messages from the Voicemail Application on a Quick Edition IP Telephone to an SMTP server, which in turn forwards the email messages to the specified user’s email address.

Priority VLAN Tagging for Quality of Service (QOS)
Avaya one-X Quick Edition devices support IEEE 802.1p (priority value tagging), within the framework of the IEEE 802.1Q Virtual Bridged Local Area Networks standard. The feature allows the assignment of priority levels to one-X Quick Edition voice and data traffic in order to ensure QoS at OSI Layer 2. Specifying a priority such as 5 for voice traffic and 3 for data ensures that one-X Quick Edition voice traffic has priority over data.
 
Mulitsite Provisioning Tool
The Multisite Provisioning Tool is a Java-based software application that communicates with one-X Quick Edition networks over an HTTPS link. The application provides you with tools for configuring one or more than one one-X Quick Edition network simultaneously from a single central location. Any individual one-X Quick Edition network, a subset of selected networks, or all networks added to the Multisite Provisioning Tool can be configured at once. You can also use the Multisite Provisioning Tool to push software upgrades to the devices making up one or more one-X Quick Edition networks.
 
Voicemail
Each Quick Edition IP Telephone has 20 minutes of voicemail storage, and an additional 10 minutes of back up storage. If a phone is unavailable, two other phones in the network provide back-up service and one of them will answer any incoming call. Voicemail features include:
  • Voicemail Backup
  • Greetings and Prompts
  • Message Waiting Indicator
  • Redirect to Specified Extension
  • Telephone User Interface
  • Visual Voicemail
  • Message Monitoring
  • Message Sorting
  • Callback from Message
  • Administration
Auto Attendant
The Auto Attendant is a system-wide feature that answers incoming calls automatically and invites callers to perform one of the following actions:
  • Dial a known extension
  • Spell the name of the person using keys on the dialpad
  • Press 0 on the dialpad to redirect the call to the designated Operator.
If desired, a different Auto Attendant configuration can be assigned to each PSTN line. The Auto Attendant can also be used to automatically answer and direct incoming call, which improves the efficiency of the caller and the office. Auto Attendant features include:
  • Multiple Selectable Configurations
  • Call Detection
  • Greetings and Prompts
  • Fixed Menu Support
  • Touchtone Digit Support
  • Rotary & Pulse Support
  • Escape to Designated Operator Extension
  • Blind Transfer
  • Transfer by Extension
  • Transfer by Name
  • Administration
  • Custom Greetings
  • Multi-Language Support

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