"Your Voice Our Solution" VoIP the Voice of the future.

Find answers to the most frequently asked questions below...

For technical issues you can visit our knowledge base...

If you are unable to get the answer to your questions within the help pages or the knowledge base , please contact us and we will be happy to help you.

Order Status
• Has my order shipped? When will my order ship?
• How do I change quantities or cancel an item in my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• My product is missing parts.
• When will my backorder arrive?

My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my product?
• I received the wrong product.
• What is your return policy?
• When will my order ship?

International Shipping
• International Terms & Conditions
• Do you ship to my country?
• What are my payment choices?
• When will my order ship and what are my shipping charges?
• What is the return policy?

Guarantees
• Signature Confirmation
• Privacy Policy
• Security

Pricing and Billing
• Do I have to pay sales tax?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
• When will my credit appear on my account?
• When will my credit card be charged?

Buyer's Guide
• How do I buy/redeem a gift certificate?
• How do I find my product?
• How do I navigate the site?
• How do I use a coupon?

Additional Support
• Can I collect my order?
• Why should I buy from www.NYComms Direct?
• How do I contact NYComms Direct?

I Received an error message what does it mean?
• Invalid Character